WAYS OF RESERVATION
In our hotel you can reserve a room by following ways:
§ You can use the button “Reservations”, fill in the form and send it.
§ Send an application for reservation by E-mail: email@example.com
§ Send an application for reservation by fax: (495) 607-75-70
§ Make reservation by phone: (495) 632-96-95, (495 )632-92-48
The guarantee of reservation is payment for a first day or all period of residence as for natural person so for legal entity.
- Cashless settlement (bank transfer)
- Payment in cash
Necessary information for reservation:
§ Name of organization/ full name (natural person)
§ Date and time of arrival, date and time of departure
§ Type of room
§ Number of guests (mark names and citizenship)
§ In-payment form
§ Name and Essential Elements of organization (legal entity)
Cancellation of a reservation:
The reservation will be cancelled if there is no money transfer before 24 hours of your day arrival.
Application changes and additions should be made in written form and sent by fax (495) 207-75-70 or by mail. It is necessary to receive a confirmation from hotel manager.
Calculation hour: 12:00 (Moscow)
The following payments are made under the 490 point of “Governmental Regulations of providing hotel services in Russian Federation”.
If you arrive before the calculation hour (from 0 till 12:00), and there is a free room in hotel, the payment will not be taken.
If a guest is late with the departure:
- not more than 8 hours after the calculation hour – hourly pay
- more than 8 hours after calculation hour – pay for 24 hours;
Staying in the hotel not more than 24 hours, a guest has to pay for 24 hours independently of the calculation hour.